Exchanges, Returns and Refunds

We hope that our products meet all your expectations! In any case, if this does not happen, the exchange or return of the products can be carried out in the following cases:

In case of proven manufacturing defect*, You can request an exchange within 7 days of receiving the product via email

The same procedure must be adopted in cases of return. In these two cases, the Combine Home Design store will bear the cost of sending and reshipping the parts.

In the case of exchanges for other reasons, such as sizing problems, shipping and re-shipping costs are at your expense. Therefore, please read the product descriptions carefully and feel free to contact us with any questions you may have!

* ATTENTION: problems such as welds opening or parts coming off, for example, are considered manufacturing defects. Damage from being dropped, dented or scratched is NOT considered a defect (to prevent this from happening, please read our instructions at Termos e Condições de Uso!).

We hope your shopping experience is amazing!